PetRoutine Privacy Policy

Effective October 16, 2026

PetRoutine — Daily Pet Care is published by Crawford Group Holdings, LLC. Contact support@crawfordgroupholdings.com.

Your pet-care records

Pet profiles, photos, routines, medication text, contact information, and care logs are stored in the app's private storage on your device. PetRoutine does not send these records to CGH servers. The app does not require an account and does not include advertising or analytics services.

Files and photos you choose

Android's system pickers let you select a photo, export a backup, or restore a backup. A reduced-resolution copy of your selected photo is stored with the pet profile. PetRoutine does not request broad access to your photo library or storage.

Reminders

PetRoutine uses Android notification and alarm services for optional reminders. You control notification permission in Android settings. Android may delay delivery. Reminder details are configured as private on the lock screen, subject to your device settings.

Google Play purchases

Google Play processes optional Plus purchases under Google's policies. PetRoutine uses Google Play Billing to query purchase status, verify signed purchase information, acknowledge completed purchases, and restore access. Signed purchase proof is stored privately on your device to help preserve access offline. CGH does not receive your payment-card details through PetRoutine. Purchase verification requires communication with Google Play.

Backups and sharing

Backups contain pet photos and care/contact records in unencrypted JSON. PDF and text exports may contain private details. Files you save or share leave the app's private storage and are handled by your chosen storage or sharing services under their policies. Share only with people you trust. Temporary PDF exports are stored in the app cache; older temporary exports are removed when generating new exports.

Retention and deletion

You can delete a pet or delete all pet-care data in Settings. Uninstalling removes local app data. Google Play purchase records are managed by Google; deleting care data does not cancel or erase a Play purchase. Copies you saved, backed up, or shared remain where you placed them until you delete them separately. The app disables Android's automatic app-data backup and provides a manual backup option.

Children

PetRoutine is designed for adult pet owners and is not directed to children.

Support

If you email support, CGH receives the information you choose to provide and uses it to respond and resolve the request. Do not send medication records, contact information, or other private data unless needed for your support request.

Changes

We may update this policy when the app's features or data practices change. The updated effective date will appear above.