FrictionMap Preview

Find where work gets stuck.

A free Chrome extension preview from Crawford Group Holdings, LLC for documenting confusing instructions, repeated entry, unnecessary steps, waiting periods and errors during a browser task.

Record, review and explain

Start a named task, include tabs explicitly, mark friction with a toolbar action or keyboard shortcut, and review an editable timeline and issue list. Assign owners and status, describe improvements, and preserve records using local backup and basic print or PDF reports. Screenshots are optional and offer crop and opaque redaction before saving.

The preview allows three saved sessions. Delete a stopped session to make room. Workflow records stay in your Chrome profile; no field values, keystrokes or clipboard content are collected.

Availability

Version 0.1.1 is being prepared for Chrome Web Store review. A public installation link will be added after publication and verification. It is not currently offered for public download here.

Preview scope

Pro checkout, activation, unlimited sessions, session comparisons, standalone HTML and CSV export controls are not available in this preview. No payment is requested. Reported friction and navigation observations are not proof of defects or measured time savings.