Privacy Policy

Crawford Group Holdings LLC (“Crawford Group,” “we,” “us,” or “our”) respects your privacy. This policy explains what information may be collected when you visit crawfordgroupholdings.com, how it may be used, and the choices available to you.

Information we collect

The corporate onboarding form collects your name, reply email, desired outcome and chosen service area. Company, website, budget and timing are optional. No account is required for an inquiry. Assessment purchases use Stripe-hosted checkout. We receive payment status and transaction identifiers to administer purchases; card details are entered with Stripe. If you contact us by email, we receive the information you choose to provide, such as your name, email address, organization, and the contents of your message.

Our hosting, security, and analytics providers may automatically process limited technical information, including IP address, browser and device type, referring page, pages viewed, approximate location derived from IP address, timestamps, and interactions such as selecting a contact link.

Client onboarding and project records

Our onboarding workspace stores inquiries, relevant discovery answers, reviewed scope versions, acceptance timestamps, change requests, deliverable approvals and optional requested assets in CGH’s private Operations Hub. Cloudflare provides hosting, encrypted storage infrastructure and Turnstile bot protection. Workspace email services may process transactional confirmations when configured. Inquiry submission does not enroll you in marketing.

Private client links expire and can be revoked. Anyone holding your link can access your request, so keep it confidential. Form contents and private-link tokens are not intentionally sent to analytics. The workspace uses browser session storage to preserve progress and your return link in that tab. Do not submit passwords, payment-card details or sensitive regulated personal information. Card entry remains with the approved payment provider.

Records support service review, agreed delivery, approvals, support and legitimate retention obligations. You may request correction or deletion at support@crawfordgroupholdings.com; CGH verifies authority before acting and may retain contractual evidence or recovery copies where required. Automated AI processing or website-based inference is not enabled by submitting this form.

How we use information

• To respond to inquiries and communicate about potential services.
• To operate, secure, troubleshoot, and improve the website.
• To understand website usage and measure whether visitors take intended actions.
• To comply with law and protect our rights, users, and systems.

Analytics, cookies, and service providers

We use Cloudflare for hosting, content delivery, security, and aggregated website traffic measurement. We also measure visits to our contact page as contact-intent conversions. Cloudflare may process technical data such as IP-derived location, device and browser information, referring pages, and requested URLs under its own privacy terms. We do not currently use Google Analytics on this website.

Information sharing

We may share information with vendors that help us host, secure, analyze, or operate the website; with professional advisers when necessary; or when required by law. We may also transfer relevant information in connection with a merger, financing, acquisition, reorganization, or sale of business assets.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described above, including legitimate business, legal, accounting, and security needs. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.

Your choices and privacy rights

You may limit cookies through your browser settings and may use browser-based privacy controls where supported. Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. To make a request, email us using the address below. We may need to verify your request before responding.

CGH Operations Hub and connected accounts

CGH Operations Hub is a private company operations application, including an authenticated MCP connector, operated by Crawford Group Holdings, LLC. This section applies to information processed through that application and its authorized integrations. It is not a public social network or a service for collecting other Pinterest users’ information.

When an authorized company user connects an account through OAuth, we process the account identity, granted permissions, access and refresh tokens, and information made available by the approved provider APIs. Depending on the connection and permissions, this may include company-managed boards, Pins, channel and video metadata, publication identifiers and performance metrics, website analytics, and selected Google email, calendar or Drive information used for authorized company operations. Access is limited to the permissions actually granted. Pinterest and TikTok publishing integrations remain under development and require provider approval and account authorization before use.

We store uploaded company media, scripts, factual sources, disclosures, revisions, approval records, scheduling instructions, publication evidence, failure records and audit logs to support content production, duplicate prevention, reporting and troubleshooting. Approved account actions may be initiated from the private interface or authenticated MCP tools. Any supported background job remains subject to the account’s permissions, approval requirements and pause controls.

Connected-account information is used to provide the authorized company workflow. We do not sell it, use it for unrelated advertising, or use it to train general-purpose AI models. If a user separately authorizes an AI or media-generation service, the material submitted to that service is subject to its terms and privacy policy; such a connection is not automatically enabled by granting social-account access.

Information is processed by our hosting and storage providers, currently including Cloudflare and the ChatGPT Sites hosting service, and by the connected providers as necessary to perform authorized actions. Content submitted through an AI assistant is also governed by that assistant’s applicable account terms and data controls. Public posts and destination links become visible under the selected platform’s visibility settings only when publication occurs; storing a draft or scheduling intent does not itself publish it.

OAuth credentials are encrypted at rest on the server and are not intentionally exposed in browser assets, repositories or public reports. Private records are scoped to the authenticated owner. We retain operational records as needed for company workflows, recovery, security and applicable obligations. An authorized owner may disconnect stored credentials in OpsHub and revoke the provider grant in the provider’s account settings. Disconnection does not automatically erase saved media, historical reports, public posts or provider-held records. Contact us below to request access, correction or deletion of retained application data; we may verify authority and retain records required for legitimate legal or security purposes.

Children’s privacy

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children through the website.

External links

The website may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

Changes to this policy

We may update this policy as our website, services, or legal obligations change. The effective date above shows when it was last revised.

Contact us

For privacy questions or requests, contact Crawford Group Holdings LLC at support@crawfordgroupholdings.com.